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Utility Shutoffs and Late Fees

Starting July 10, 2020 for Elk Grove customers and July 20, 2020 for all other District customers, the District will be assessing late fees and enforcing disconnections.

Effective May 25, 2020, the Governor of the State of Montana has directed that the exemption to residential utility shutoffs and late fees can be claimed only by a “Vulnerable Person”, i.e. someone who must stay (“shelter”) at home due to age or health problems; and who has a significant financial hardship caused by the Coronavirus that affects ability to pay. Qualification for this exemption must be proved by completing and signing an Application. The exemption does not eliminate the obligation to pay for the costs of utility services provided to the residential premises, only late fees. Application for Exemption