1) Automatic Bank Draft: The worry-free way to pay your *District water/sewer bill. With this service, the amount of your monthly bill is automatically deducted from your bank checking or savings account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, we ask that you stop by our office with a voided check. We will just need that along with your routing number and account number to set up this payment method. It usually takes one monthly billing cycle to get this payment method enabled. *Please note we are only offering this new service to District customers at this time ... but we are gathering requests from Elk Grove customers now and if we have at least 20 customers that choose this ACH method then we will enable that feature by purchasing a required software license.
2) Online Bill Pay Through Your Bank: Many banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information. A large number of our customers use this method for bill payment and it is usually a free service.
Online bill pay is available now as a payment option
for District and Elk Grove customers.
You can use a credit card or debit card to pay your bill. This is a secure transaction service provided by PayStar "payment processing for an efficient government".
There is a $2.95 convenience fee for transactions $100 and less. For transactions over $100, there is a 3.5% fee (with $0 convenience fee). We hope you find this to be a convenient service! Payment Examples:
< $100 Example: If your bill is $80, a convenience fee of $2.95 is applied,
so the total charge would be $80 + $2.95 = $82.95.
> $100 Example: If your bill is $120, a 3.5% transaction fee is charged with $0 convenience fee.
3.5% of $120 = .035 ($120) = $4.20, so the total charge would be $120 + $4.20 = $124.20.
4) Payment Drop Box or Pay In-Person: You can drop off your payment in our convenient payment drop box in front of our 495 Quail Run office (24-7) or pay your bill in-person. Our hours of operation are Monday-Thursday 7-5, Friday 8-4. We accept cash, check, or money orders. For cash payments, please stop by in-person so we can write you a receipt.
5) Payment By Mail: If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.